
Payment Methods
Secure and convenient payment options for your purchases.
Accepted Payment Methods
We offer a range of secure payment methods. Available payment options may vary depending on the destination country, order value, product category, and local regulations.
Credit and Debit Cards
We accept major international payment cards, including:
All card payments are processed securely through certified payment service providers.
Digital Wallets
For a faster checkout experience, we also support:
Availability may vary depending on your device, browser, and country.
Bank Transfer
Bank transfer may be available for selected countries and order types.
Orders paid by bank transfer are processed after payment has been received and confirmed by our bank.
Payment instructions are provided during checkout and included in the order confirmation email.
Please note that international bank transfers may require additional processing time depending on the banking institutions involved.
Cash on Delivery (COD)
Cash on Delivery may be available for selected destinations and order values.
Where available, payment is made directly to the carrier upon delivery according to the payment methods accepted by the local carrier.
Additional service fees may apply and will be displayed during checkout before the order is confirmed.
Availability depends on the destination country, carrier service, order value, and product category.
Payment Security
Your security is our priority.
All transactions are processed through trusted payment providers using industry-standard security technologies, including:
- SSL/TLS encrypted connections
- PCI DSS compliant payment processing
- Advanced fraud detection and prevention systems
- Secure tokenization of payment information
- Continuous security monitoring
For card payments and digital wallets, funds are authorized when the order is placed and captured only when the goods are ready for shipment.
DAST S.R.L. does not store complete credit card information on its own systems.
Payment Process
Authorization
When you place an order, your payment method is authorized immediately to verify the availability of funds and validate the transaction. The authorized amount may appear as a temporary reservation on your account, depending on your bank or payment provider. At this stage, no payment is collected by DAST S.R.L.
Capture
Payment is captured only when the order is ready for shipment. Once the goods have been dispatched, the payment is completed and you will receive a shipping confirmation email.
Order Cancellation
If an order is cancelled before shipment, the payment authorization will be released automatically. The time required for the reserved amount to become available again depends on your bank, card issuer, or payment provider.
Payment Verification
To protect our customers against fraud and unauthorized transactions, some orders may be subject to additional verification procedures.
In exceptional circumstances, we may contact the customer to confirm payment details or request additional information before processing the order.
Orders may be delayed or cancelled if verification requirements are not satisfied.
Refunds
Where applicable, refunds are issued using the same payment method used for the original purchase.
After the refund has been approved and processed, the amount may take several business days to appear on your account, depending on your bank, card issuer, or payment provider.
If a refund is issued before payment capture, no charge will be collected and the authorization will simply expire or be released by your payment provider.
For orders paid by bank transfer, refunds will be issued to the bank account specified by the customer.
Currency
All prices displayed on this website are shown in Euro (EUR).
Orders are charged in Euro (EUR), including any applicable taxes and charges displayed during checkout.
If your payment method uses a different currency, your bank or payment provider may apply exchange rates, conversion costs, or additional fees. These charges are determined by the payment provider and are outside the control of DAST S.R.L.
Payment Issues
If your payment cannot be completed, please verify:
- that the card details entered are correct
- that sufficient funds or credit are available
- that your bank has not declined the transaction
- that your payment method supports online purchases
- that any required authentication procedures have been successfully completed
If the problem persists, please contact your bank, card issuer, or payment provider.
Need Assistance?
If you need help with payment, billing, or transaction-related questions, our customer support team will be happy to assist you. Contact us at info@nrteam.it or call +39 0521 1759969.