A) Management of Orders and Requests
Purpose:
- account registration
- order management
- shipping
- customer support
Legal basis:
Article 6(1)(b) GDPR
(performance of a contract or pre-contractual measures)
pursuant to Articles 13 and 14 of EU Regulation 2016/679 (GDPR)
The Data Controller of personal data is:
The Data Controller may collect and process the following categories of personal data:
During the normal operation of the website, the following data is automatically collected:
Personal data is processed for the following purposes:
Purpose:
Legal basis:
Article 6(1)(b) GDPR
(performance of a contract or pre-contractual measures)
Purpose:
Legal basis:
Article 6(1)(c) GDPR
(legal obligation)
Purpose:
Legal basis:
Article 6(1)(f) GDPR
(legitimate interest)
Purpose:
Legal basis:
Article 6(1)(a) GDPR
(data subject's consent)
Consent may be withdrawn at any time.
The provision of data required for:
is mandatory.
Failure to provide such data will make it impossible to perform the contract.
Providing data for marketing purposes is optional.
Processing is carried out using:
tools while adopting appropriate technical and organizational security measures.
Data may be disclosed to:
for the delivery of goods.
such as:
for:
for payment processing.
The entities listed above act as Data Processors or independent Data Controllers.
Some services used by the Data Controller may involve the transfer of data to countries outside the EEA.
Such transfers are carried out exclusively in compliance with Articles 44 and following of the GDPR and through the adoption of the safeguards provided by applicable legislation.
Personal data will be retained for the time necessary to achieve the purposes indicated above.
In particular:
| Category | Retention Period |
|---|---|
| Tax and accounting data | 10 years |
| Order-related data | 10 years |
| Customer account | until deletion |
| Support requests | 24 months |
| Newsletter and marketing | until consent is withdrawn |
The data subject may exercise the rights provided under Articles 15–22 GDPR:
The data subject has the right to lodge a complaint with:
For any request regarding this privacy notice:
Cookies are small text files that visited websites send to the user's device and that are stored in order to be transmitted back to the same websites during subsequent visits.
Necessary for:
They do not require consent.
They allow the website to remember:
Used to collect aggregated data on website traffic.
If fully anonymized and not shared with third parties, they do not require consent.
If the website uses tools such as:
They will only be installed after obtaining the user's consent.
Upon first access, a banner is displayed allowing the user to:
Consent may be modified at any time.
Users can manage their preferences directly through their browser.
Instructions are available on the official websites of:
Any cookies installed by third parties are governed by their respective privacy policies.
This Cookie Policy may be updated at any time to comply with regulatory or technical changes.